Did have contact with the customer service over packing and sending it as a gift, what they did was really nice and beautiful, they were very friendly.
Products arrived quick (the Netherlands) Didn't see the packing with my own eyes, (photo shared made by sister)
But when I saw the bracelet I was honesltly suprised by the quality of the products in combination with the material.
It's strong but feels very light, didn't do a pull stresstest though.
Will buy a range of links for myself in time.
Love how light weight of this rubber bracelet is!